Information We Collect

When you contact us for event catering services, we collect information that helps us create exceptional culinary experiences for your gatherings. This includes your name, contact details, event specifications, dietary requirements, and guest preferences.

We also gather information about event locations, timing, budget considerations, and any special requests you might have. If you visit our website, we collect basic technical information like IP addresses and browser data to improve your experience.

• Contact information including name, email, phone number, and address
• Event details such as date, location, guest count, and menu preferences
• Dietary restrictions, allergies, and special meal requirements
• Payment information processed securely through our payment partners
• Communication records from our planning conversations

How We Use Your Information

Your information helps us deliver personalized catering services that match your vision perfectly. We use it to plan menus, coordinate logistics, communicate about your event, and ensure we meet all your culinary needs.

We also use this information to improve our services, send you important updates about your event, process payments, and occasionally share helpful tips about event planning or seasonal menu ideas.

Information Sharing and Disclosure

We don't sell your personal information to anyone. Period. We only share your details with trusted partners who help us deliver your catering services - like specialty food suppliers or venue coordinators when necessary for your event.

If required by Canadian law or to protect our legitimate business interests, we may disclose information to authorities. We'll always notify you unless legally prohibited from doing so.

Data Storage and Security

We store your information on secure servers located in Canada, following Canadian privacy laws and industry best practices. Our team uses encryption, secure access controls, and regular security updates to protect your data.

While we implement strong security measures, no system is completely foolproof. We continuously monitor and improve our security practices to keep your information safe.

Data Retention Periods

After these periods, we securely delete your information unless you've given us permission to keep it longer or if we're legally required to retain it.

Your Privacy Rights

You have significant control over your personal information. You can request to see what information we have about you, ask us to correct inaccuracies, or request deletion of your data.

You can also withdraw consent for marketing communications at any time, request data portability, or ask us to stop processing your information for specific purposes. We'll handle these requests promptly and professionally.

• Access your personal information and see how we use it
• Request corrections to inaccurate or incomplete data
• Ask for deletion of your personal information
• Withdraw consent for non-essential communications
• Request a copy of your data in a portable format
• Object to processing for marketing or other purposes

Cookies and Website Technology

Our website uses essential cookies to function properly and provide you with the best browsing experience. These help us remember your preferences, keep our site secure, and understand how visitors use our services.

We don't use invasive tracking or sell data to advertisers. You can control cookie settings through your browser, though some features might not work properly if you disable essential cookies.

Changes to This Policy

We may update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email or through our website.

We recommend reviewing this policy periodically to stay informed about how we protect your information. The date at the bottom shows when this policy was last updated.